If an elevator malfunction occurs while inside the elevator, you should:
- Locate the clearly labeled phone or CALL button on the front panel of the cab and press it. This automatically dials the Security Office.
- Provide Security ((214) 754-6911) with details of your emergency (entrapment and/or other).
- Do NOT try to force the elevator doors open.
- Remain calm.
- Security ((214) 754-6911) will notify the technician and/or other response personnel.
If a malfunction is observed from outside the elevator, please notify the Management Office at (214) 754-2988.