If you should receive a bomb threat, you should:
- Use the attached Bomb Threat Checklist.
- After the call has been terminated by the caller, call the Management Office at (214) 754-2988 and provide the following information:
- Your name, telephone number, and suite number
- The extension the call was received on
- The exact wording of the threat and all information obtained on the checklist.
- DO NOT tell anyone else of the threat.
THIS IS WHAT HAPPENS:
- The Police and Building Management are notified.
- Fire Wardens will conduct a search.
- An evacuation of the building may take place.
If you receive a bomb threat telephone call, follow this guidance:
- Be calm. Be courteous. Listen carefully. Do not interrupt the caller.
- Get as much information as possible from the caller but avoid the impression you are working a checklist.
- If possible, alert your supervisor while the caller is on the line.
- Take notes. Try to get the caller's remarks "word for word."
- It is very important to obtain answers to these questions:
- When is the bomb going to explode?
- Where is the bomb right now?
- What does the bomb look like?
- What is the bomb made of? (Obtain details about its parts).
- What will cause the bomb to explode?
- Who placed the bomb? Why?
- What is your name? Where are you now?
- Try to keep the caller talking. If necessary, pretend difficulty with your hearing. Try to weave these general questions into the conversation:
- What did you say? I'm sorry I didn't understand what you said.
- How do I know this is not a joke?
- What group do you represent?
- Why are you doing this?
Notify your supervisor and the Management Office immediately. Discuss the incident only as needed.