If your company or an individual receives a threat, get as much information as possible such as:
- What exactly was said?
- Was a date / time of the threatened action mentioned? ("I'll be there this afternoon.")
- Was a weapon mentioned or known to be in the threat maker's possession?
- Is there prior history with the threat-maker; upset client, ex-employee, ex-boyfriend / girlfriend?
- Is there a restraining order in effect against this person?
- Is a photograph or physical description available?
- Develop a plan for notifying office personnel, police, and building management should the individual come into your office.
- Give the front desk receptionist a discreet way to signal for help.